Rifer is committed to respecting the privacy and confidentiality of the personal data provided to it and therefore in this document you will find information on how they are treated in accordance with the General Data Protection Regulations. We have adopted administrative and technological measures to comply with the new General Data Protection Regulations.
Where is personal data collected?
Rifer actively collects personal data through its website at www.rifertextiles.com.
What is the aim of collecting personal data?
Personal data are captured from a marketing point of view, with the explicit consent of their owners, thus allowing Rifer to make its services, projects and other useful information known to professionals by email, as well as to maintain contact with them over time and as long as it´s of interest to both parties.
Why do we collect personal data?
All information collected by Rifer is for your exclusive use. The Rifer company undertakes not to sell, exchange, rent or share to third parties without the user’s consent, except if required by a court decision. The information collected is organized internally in a database duly regularized with the National Data Protection Commission CNPD and may be used for:
- Improve our services and products;
- Improve our customer service;
- Send periodic information that may be of interest to users;
- Improve the contents of our website.
In relation to the newsletter, access to the website is in no way conditioned to the subscription to the newsletter or to the collection of personal data. The subscription to the newsletter is conditioned to the confirmation of the same through an email sent to the user, after making the request, as a way to confirm that the request was actually made by you. In the sending of each newsletter metrics are collected that allow identifying which subscribers have opened (through an invisible pixel) and clicked on each link that may be contained in the message they received.
How is personal data handled?
The data is collected directly by Rifer and processed for sending information by email as described above. The data is treated confidentially and stored in a database with restricted access to those employees who need it for the purposes for which it is intended.
How is personal data collected?
Personal data is collected through Rifer’s website and email addresses. In the case of the website, this is done directly (by filling in forms where the data are requested) and indirectly (by registering actions carried out by visitors to the website which are essentially anonymous, but in some cases may allow their identification). Indirect capture includes electronic communication protocols, cookies, embedded addresses, transparent pixels, other widgets or georeferencing data.
What level of computer security is applied to personal data?
We use physical, technological and administrative security measures to protect information. The data collected through Rifer’s website is communicated via the Internet under secure SSL protocol. This type of communication is not inviolable, but currently corresponds to the best market practices. Additionally, data is stored in databases managed by Rifer in an encrypted manner and periodic data backups are performed in order to minimize the probability of information loss in the event of storage system failure.
What happens if there is a breach of security systems?
If a breach of security systems occurs that has been proven to result in unauthorized access by third parties to your personal data, we will inform you by email.
How do I know what personal data is being processed?
To find out what personal data we are processing, simply email us at customerservice@rifertextiles.com.
How can I request the update or removal of my personal data?
To update or remove your personal data simply email us at customerservice@rifertextiles.com.
How can I request that my personal data no longer be processed?
To withdraw your consent to the processing of your data, simply email us at customerservice@rifertextiles.com.
Under what circumstances can I not withdraw my consent to the processing of data?
You can withdraw your consent at any time, but this doesn´t invalidate the lawfulness of the processing carried out until that time. In addition, the processing of your data may be necessary for the performance of a service or other contract in force or in other situations where the legal obligations to which Rifer is subject prevent it.
What other data can be captured?
Rifer’s website uses cookies to ensure a better user experience and also cookies from third parties, such as Google and Facebook, for traffic measurement and analysis. These cookies may store some information which allows us to identify a visitor to the website. The visitor may, however, configure his Internet browser not to accept cookies, if he so wishes. Additionally, web server logs can record visitor information such as browser, operating system, device including brand, model and version, visit origin (referrer), access date/time, IP address, Internet service provider and geographic access zone. This information is used for statistical purposes and to improve the user experience of the website.
Are personal data considered sensitive being collected and processed?
Rifer actively doesn´t promote the collection of any personal data that may be considered sensitive. In any case it is possible that personal data of this nature will be sent to us by email, which will be treated confidentially and only for the time necessary for the purpose for which it is intended.
Will my data be shared with third parties?
Data may be shared with third parties, namely with infrastructure providers (server/web hosting and email) or other providers we have related to services you may hire from us and for the execution of the contracted services. In addition, data may be shared with third parties in the event of any specific partnership that Rifer develops with another market operator. In this case, all data owners will be informed in due time and will be given the possibility to oppose this sharing. Data may be shared with the judicial, tax and regulatory authorities to comply with legal requirements.
Are minors’ personal data also collected?
All data collection that is carried out is not directed at minors, not least because the type of content that is disclosed is essentially relevant to professionals. If you suspect that we have collected information from anyone under the age of 18, please contact us at customerservice@rifertextiles.com.
What happens to the personal data transmitted in connection with applications for employment opportunities at Rifer?
Those interested in certain opportunities or in making a spontaneous application may send information to Rifer through the website or email. This data will be used exclusively within the scope of the processes for which they are intended. Rifer undertakes to limit access to the information shared at the candidate’s option to those persons who need it for analysis of the application. Rifer also undertakes to eliminate information of this nature within 2 years from the moment it was sent.
What happens to the personal data transmitted in the context of contact or proposal requests to Rifer?
Those interested in obtaining information about Rifer, our services or even service proposals may share personal data through the website or email. Such data will be used exclusively within the scope of the processes for which they are intended.
What happens to the personal data transmitted through Rifer’s presence on social media?
The data will be used exclusively in the context of the processes for which they are intended, in particular to provide clarifications and information regarding the consultations that are sent to us.
How long will the personal data be kept?
The statistical data are kept in a way that doesn´t allow identification of the respective holder from the 2nd year onwards. With regard to the data of subscribers to newsletters, since it´s a subscription associated with the periodic sending of information by email, the data are kept until the subscriber requests their removal.
Can this privacy policy be changed?
Yes, depending on the evolution of legislation and technology, it is possible that the privacy policy in force at Rifer may be altered. All changes will be reflected in this document available online.
Do you have any questions about this privacy policy?
For questions please contact us via email at customerservice@rifertextiles.com.
Data Controller Information
Rifer – Indústria Têxtil, S.A., Avenida Riopele, 68 4770-405 Pousada de Saramagos, Vila Nova de Famalicão – Portugal
This privacy policy aims to respect the provisions of Regulation No. 2016/679 of the European Parliament and the Council of 27 April 2016.
Document created on: 15-Jun-2020.
